Because mutual respect is a must.
These policies help me run the salon smoothly, show up fully for you, and protect the client focused, one-on-one space I’ve created at TGS Beauty & Skin.
SALON POLICIES
Common Questions
How can I get in touch?
What’s your cancellation policy?
Please provide at least 72 hours’ notice to cancel or reschedule.
Late changes or no-shows will result in your deposit being forfeited, and/or a cancellation fee charged.
Pre-paid packages and deposits are non-refundable, but can be transferred to another date if rescheduled with adequate notice.
This allows me to offer that time to someone else, and keeps the business running smoothly.
What if I’m sick?
If you (or someone in your care) are feeling unwell, please text me as soon as symptoms begin, even if it’s just to give me a heads-up.
If you’ve let me know early and are still unwell 12 hours before your appointment, no cancellation fee will apply.
However, if I haven’t heard from you in advance and you cancel late (or don’t attend), the usual cancellation fee or deposit forfeit will still apply.
Your early notice helps me offer the spot to someone else and keeps things running smoothly. Thank you for your care and consideration!
Can I bring my child or a guest?
To maintain a serene, focused experience, the studio is strictly child-free and client-only.
Please arrange childcare or support prior to your appointment. Treatments involve sharp tools, heat, and chemicals, so safety is key.
This space is just for you to relax, unwind, and receive my full attention.
What payment methods do you accept?
- Cash
- Saved cards via Timely (secure + contactless)
- Package/session payments processed online
Please ensure your card is up-to-date prior to your appointment to avoid delays.
Running late?
Please text me on 0450 093 605 if you’re running behind.
If you arrive more than 10 minutes late, I may need to shorten or reschedule your appointment to stay on track for the next client. Regardless, the full service fee still applies.