Privacy policy

Effective date: March 22, 2025

Contact: contact@tgsbeautyandskin.com.au

1. Who We Are

TGS Beauty and Skin is a beauty and skincare service provider based in Australia. We offer a range of treatments and services available for booking through our website: tgsbeautyandskin.com.au.

2. What Personal Information We Collect

When you use our services, book an appointment, or shop with us online, we may collect the following information:

• Full name

• Email address

• Phone number

• Home address (for billing/shipping)

• Payment details

• Date of birth

• Medical and skin condition information (shared via consultation forms)

We only collect information necessary to provide and improve our services.

3. How We Collect Your Data

We collect your information through:

• Online bookings

• Consultation forms before appointments

• Website purchases (via Shopify)

• Email signups or marketing opt-ins

• Analytics (basic non-identifiable website usage)

4. Why We Collect Your Data

We use your personal information for the following purposes:

• To manage and confirm bookings and appointments

• To assess your suitability for specific skin or beauty treatments

• To communicate with you about your services or purchases

• To send appointment reminders and relevant updates

• To process payments securely

• To send marketing emails (only with your consent)

• To meet legal or health-related obligations

5. Third-Party Services

We only share your personal data with trusted services that help us run our business:

• Shopify – for website hosting and e-commerce functionality

• Mailchimp – for marketing emails and newsletter communication

• Timely – for appointment scheduling and customer management

Each of these services is bound by privacy and data protection standards.

6. Marketing and Consent

We will only send you marketing emails if you have opted in. You can unsubscribe at any time by:

• Clicking the “unsubscribe” link in the email, or

• Contacting us directly at contact@tgsbeautyandskin.com.au

7. Your Rights Over Your Data

You have the right to:

• Access the personal data we hold about you

• Request correction of any inaccurate information

• Request deletion of your data (where legally allowed)

• Withdraw your consent to marketing at any time

You can manage and delete your information through your Timely account or by emailing us.

8. Data Security

We take your privacy seriously. Your information is protected using:

• Secure hosting with SSL encryption (HTTPS)

• Access restrictions on sensitive data

• Secure third-party tools that meet industry security standards

9. Data Storage and Retention

We only keep your data as long as needed for the purposes we collected it — such as fulfilling your bookings, complying with health regulations, or legal obligations.

10. International Data Transfers

Although we serve only Australian clients, some of our service providers (e.g., Shopify, Mailchimp) may store data outside Australia. These providers are required to comply with data protection standards to keep your information safe.

11. Changes to This Policy

We may update this Privacy Policy occasionally. If changes are significant, we will notify you via our website or email.

12. Contact Us

If you have any questions or would like to exercise your data rights, please contact:

TGS Beauty and Skin

Email: contact@tgsbeautyandskin.com.au